Attention to Detail
Our meticulous planning ensures that your holiday is paced to perfection so you can have time to relax and time to explore
First-hand experience
All our journeys are tried and tested by our highly experienced, knowledgeable and passionate staff
Hotels with a difference
Our vast experience means that we are able to take you anywhere and everywhere - from the smallest most authentic hotels, to the most decadent, lavish hotels and palaces
English speaking guides
Many of our guides have been working with us for years, and are of the highest quality. All have a good standard of English, plus enormous experience in their local areas.
Flexible journeys
Bales offers you the choice of a number of Escorted Journeys and Tailor Made ideas from around the globe, hand picked to deliver you a wonderful authentic experience. Why not extend your holiday even further? Make the most of your time away and add an extension before or after the main itinerary. You also have the choice to upgrade your accommodation to suites in certain hotels and on certain boats or even upgrade your flight to business or first class. It is your holiday - let us help you to make it perfect.
Smaller groups
We understand that when you travel with us, you might not want to be part of a large group. That's why we limit the size of our groups and on average, our groups are made up of between 12 to 16 people. For some journeys, however, we do have a minimum number of travellers.
Private Transfers and Transportation
We consider that our clients want to get to the hotel on their arrival in the destination as directly and quickly as they can. This is why we would always provide private transportation that will only take you or your group to the hotel and will not stop to drop off passengers staying at different hotels. For tailor made holidays you are provided with your own chauffeur-driven vehicle. For groups a coach exclusively for your departure - no more doing a circuit of the town for multiple drop-offs
On call 24 hours a day
Whether you're travelling independently or in a group, we provide you with contact details of our overseas agents in your chosen destination and also a 24 hour Bales emergency number.
Single travellers
Single travellers are welcome on all of our holidays. On escorted group departures, a single room supplement will be charged, unless you are comfortable sharing a twin room (subject to availability). For 2007/8, we have endeavoured to keep our single room supplements as low as possible.
Welcome home calls
We will call you within 28 days of your return from holiday and ask for your feedback. Customer experiences play a huge part in our company and we really appreciate your comments.
Health and Safety
Your welfare is of paramount importance to us. Stringent policies are in place to ensure vigilant checking and our dedicated Health and Safety team are constantly checking and inspecting the hotels, cruise ships and transportation we use in every country we visit.